Troubleshooting
Fixes for the most common Grovs integration issues, plus frequently asked questions.
Find the page that matches your symptom. Each one gives the cause, how to confirm it, and the fix.
- Deep link doesn't open the app: links open the browser instead of your app. Universal Links, App Links, fingerprints, and the native config behind Flutter and React Native.
- iOS setup checklist: check dashboard values, Associated Domains, URL schemes and SDK logs in order, then test every flow before you ship.
- Deferred deep linking: the link was tapped before install and the payload never arrives, usually because of how the flow was tested.
- SDK configuration issues: the SDK doesn't initialize, links come back
nil/null, or test and production are mixed up. - FAQ: platforms, custom domains, MAUs, self-hosting, Expo and more.
Can't find your issue? Email [email protected] with your platform, SDK version and what you've tried.
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