Members and exports
See how many people a segment holds, browse and search its members, split it by a dimension, and export it as CSV.
Open a segment from Audience → Segments. Its page has three tabs: Overview, Members and Identifier list.
Count
Overview shows an exact count of people and devices. See People and devices.
Grovs computes the segment when you open it and reuses the result for about 5 minutes. Count, member list and breakdown read the same result, so they agree. The first count after a definition change can take a few seconds.
If part of a window falls outside your data retention, the count is marked incomplete and may be low.
Members
Members lists one row per device: Identifier, Device ID, Kind (App or Web) and First seen. A device without an identifier shows as anonymous.
- Rows load in pages as you scroll.
- Search members matches an identifier anywhere in the text, case-insensitive, or a device ID from the start. Searches are up to 100 characters.
- The totals above the list stay unfiltered while you search.
After a long time open, the list shows "This result has expired." Reload the segment.
Breakdown
The Breakdown panel on Overview splits members by one dimension. Each person lands in exactly one bucket, so buckets add up to the total.
| Dimension | What each person gets |
|---|---|
| Platform | The platform of their current device |
| Country | The country of their current device |
| App version | The app version they last used |
| Install source (UTM) | The utm_source on the link that drove their install |
| Install campaign | The campaign of the link that drove their install |
| First seen (week) | The week they were first seen |
| Profile property | The value of one profile property |
It shows the top 50 values. The rest are grouped as Other, and people with no value as Unknown.
Export to CSV
Click Export CSV on the segment page, or in a segment's actions menu in the list.
The export runs in the background. Grovs emails you when it is ready. The email has no file link.
In the Exports panel on the segment's Overview tab, click Download.
The file has one row per device:
| Column | Contents |
|---|---|
person_key | i:<identifier> for an identified person, v:<visitor id> otherwise |
visitor_uuid | The device's visitor ID |
sdk_identifier | The user identifier your app set, if any |
sdk_attributes | The user attributes your app set, as JSON |
created_at | When the visitor was created |
- The export captures the definition and identifier list at start. Later edits do not change the file.
- Each download link is signed and works for 5 minutes. Clicking Download again creates a new link.
- Files are deleted 24 hours after the export finishes, downloaded or not. The panel then shows Expired.
- If Grovs is busy, the export retries up to 3 times over the next half hour before showing Failed.
- Values starting with
=,+,-or@get a leading'so spreadsheets do not run them as formulas.
On self-hosted deployments, the download link points at your file storage. With a private S3 or MinIO endpoint, check that your team's browsers can reach it.